Privacy Policy

Welcome to Ada Digital Agency (“Company”, “we”, “our”, “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have when you visit our website https://ada.agency/ (the “Site”) and use our services.

By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Site, or otherwise when you contact us.

Personal Information Provided by You

The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Contact Data: Names, email addresses, and phone numbers.

  • Business Data: Company name, job title, and project details provided in contact forms.

  • Content: The content of the messages or attachments you send us.

    Information Automatically Collected

    We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as:

    • IP address

    • Browser and device characteristics

    • Operating system

    • Language preferences

    • Referring URLs

    • Country/Location data

    • Information about how and when you use our Site (e.g., timestamps)

      2. How We Use Your Information

      We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. We use the information we collect or receive:

      • To facilitate account creation and logon process: If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract.
      • To send you marketing and promotional communications: We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time.
      • To send administrative information to you: We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
      • To fulfill and manage your orders: We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Site.
      • To post testimonials: We post testimonials on our Site that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial.
      • To deliver and facilitate delivery of services to the user: We may use your information to provide you with the requested service.
      • To respond to user inquiries/offer support: We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.

      3. Will Your Information Be Shared With Anyone?

      We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data that we hold based on the following legal basis:

      • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
      • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
      • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
      • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
      • Vendors, Consultants and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., web hosting, data analysis, email delivery).

      4. Cookies and Tracking Technologies

      We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

      5. How Long We Keep Your Information

      We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

      6. How We Keep Your Information Safe

      We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

      7. Your Privacy Rights

      GDPR (European Union) & UK Rights

      If you are a resident of the European Economic Area (EEA) or the UK, you have certain rights under applicable data protection laws. These may include the right:

      • To request access and obtain a copy of your personal information.
      • To request rectification or erasure.
      • To restrict the processing of your personal information.
      • To data portability.
      • To object to the processing of your personal information.

      KVKK (Turkey) Rights

      Under the Law on the Protection of Personal Data No. 6698, you have the right to:

      • Learn whether your personal data is being processed.
      • Request information if your personal data has been processed.
      • Learn the purpose of processing and whether it is used appropriately.
      • Know the third parties to whom your data is transferred.
      • Request correction of incomplete or incorrect data.
      • Request the deletion or destruction of your personal data.

      To exercise any of these rights, please contact us at the contact details provided below.

      8. Updates to This Policy

      We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible.

      9. Contact Us

      If you have questions or comments about this policy, you may contact us via email or post:

      Ada Digital Agency Atatürk Mh. Atapark Cd. No:3M B9 D15 Ataşehir İstanbul Email: [email protected] Phone: 0(216) 999 555 9

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